VP, Central Operations and Strategy - California IPA (Remote)

About the role

UnitedHealth Group is looking for a Vice President, Central Operations and Strategy to establish and execute the operating strategy for the California IPA business. The role holds accountability for technology enablement, network management, complex transitions and cross-functional business outcomes, and aligns market, regional and national leaders around enterprise priorities. It is open to remote work from anywhere in the U.S., with a minimum of four days per week in the office for hires in the Minneapolis or Washington, D.C. area.

Key responsibilities

• Own the California IPA operating strategy and transformation agenda, covering provider experience, operational effectiveness, quality, affordability, growth and financial outcomes
• Drive technology strategy, platform integration, workflow modernization, automation and digital experience improvements across Optum Pro, CURO, Cozeva, DataCORE, VIM and related tools
• Lead cross-functional governance for provider network operations, including contracting, provider relations, network services, credentialing, provider data management and Partner Data Integrity (PDI)
• Establish executive oversight of complex provider, practice, site, pod, network and system transitions, with milestones, risk mitigation and validation of post-implementation outcomes
• Define and track measures for technology adoption, network performance, provider-data quality, transition readiness and operating results; escalate material tradeoffs to the COO
• Lead multiple layers of management, senior professionals and matrixed teams, and represent the work to executives, physicians, health plans and national partners

Required profile

• 7+ years of leadership experience in healthcare operations, managed care, medical groups, IPAs, networks or healthcare technology, leading complex teams or enterprise portfolios
• 7+ years in provider operations, network management, contracting, provider data, technology enablement or complex transitions
• 7+ years in a risk-bearing or delegated environment across employed and contracted provider networks
• California healthcare experience and familiarity with IPA and employed medical-group models preferred
• Proven ability to turn business needs into priorities, roadmaps, governance and implementation plans, and executive presence to influence physicians, operators and senior leaders
• Travel up to 25%; ability to work in the Torrance office 2-3 days per week