Virtual Dental Assistant

About the role

The Virtual Dental Assistant supports dental providers by managing documentation, charting, and treatment coordination workflows remotely. This role ensures patient records are accurate, organized, and readily available for providers across the United States.

Key responsibilities

• Update and maintain dental charts, provider notes, scanned forms, and clinical documentation.
• Upload, label, categorize and route records such as consent forms, x‑rays and treatment plans within dental software.
• Track pending treatment plans, support recall workflows and ensure all documentation is complete before appointments.
• Pre‑load forms or templated notes for common procedures and communicate with providers to resolve missing information.
• Manage digital task lists and folders to keep pending items visible and completed.

Required profile

• Detail‑oriented with strong focus on accuracy and completeness.
• Organized and process‑driven, able to handle multiple documentation tasks simultaneously.
• Reliable, independent worker who follows structured workflows.
• Clear communicator with internal teams.

Required skills

• Experience with dental practice management software (e.g., Dentrix, Open Dental, Eaglesoft).
• Proficiency in Google Workspace and Microsoft Office.
• Familiarity with communication tools such as Slack, Zoom and Microsoft Teams.
• Understanding of HIPAA and data confidentiality standards.