Vice President of Operations

About the role

Hampr is looking for a senior‑level leader to own and scale its physical operations across the United States. As Vice President of Operations you will manage existing laundry facilities, drive logistics excellence, and lead the build‑out of new sites as the company expands.

Key responsibilities

• Own end‑to‑end physical operations, including facilities, logistics, field workforce, and process infrastructure.
• Run and scale live facility operations and pickup/delivery logistics, taking over existing teams and expanding them.
• Lead new‑facility build‑out from site selection through construction, hiring, training, and launch.
• Define operating standards for OPL and full‑service laundromat operations and create partner playbooks.
• Develop and execute a robotics and automation strategy, prioritising high‑impact opportunities.
• Design, implement and continuously improve SOPs to ensure consistency, quality and efficiency.
• Build, lead and develop a high‑performing operations leadership team.
• Own the operations P&L, set budgets, manage costs and optimise unit economics.
• Oversee performance and logistics systems, including route optimisation and real‑time dashboards.

Required profile

• Proven experience leading physical operations in a fast‑growing environment.
• Strong logistics and supply‑chain expertise.
• Financial acumen with P&L ownership.
• Hands‑on mindset with the ability to roll up sleeves.
• Track record of building and scaling high‑performing teams.

Required skills

What we offer

• Opportunity to shape a national operation for a rapidly scaling startup.
• Direct reporting line to the CEO.
• Competitive executive compensation package.