Veterinary Technician, Medical Staff and Flow Manager - Mobile Veterinary Services

About the role

The ASPCA's Community Medicine (CM) team runs stationary and mobile veterinary clinics serving underserved communities in New York, Miami and Los Angeles, helping pet owners overcome barriers to care. As the Registered Veterinary Technician Staff and Flow Manager, you direct workflow, assist the veterinarian in administering medical treatments and communicate with clients. The Mobile Veterinary Services program offers high-volume spay/neuter, preventive care and treatment of minor illnesses and injuries. The position is full-time, about 10 hours a day, 4 days a week Monday to Friday, with occasional work beyond the scheduled day, and is primarily based at mobile clinics in the Greater LA area.

Key responsibilities

• Perform veterinary technician functions such as venipuncture, anesthesia monitoring, surgical preparation and assistance, diagnostics, pharmacy and patient recovery.
• Work with staff veterinarians, technicians and assistants on HQHVSN and PPC for cats and dogs, using low-stress, gentle animal handling.
• Assist clients with intake, obtain histories and discharge patients in a kind, nonjudgmental way.
• Oversee workflow so medical staff use their time and skills efficiently, and coach staff on patient handling, client communication and adherence to standard operating procedures.
• Monitor drug logs for accuracy and completeness, and ensure staff follow DEA regulations and CM protocols for controlled drugs.
• Train and onboard new nursing team members, including hands-on skills and weekly online modules, and coach interns, residents and students.
• Serve on the Mobile Leadership Team, lead a culture of safety, support hiring and scheduling, manage time and attendance, run daily huddles and act as backup driver for mobile clinics.

Required profile

• Current California State Registered Veterinary Technician license.
• Team player who communicates effectively with all levels of staff and thrives in a fast-paced, challenging environment.
• Strong interest in animal welfare and serving underserved communities.
• Able to lift and carry 40+ pounds repeatedly, stand for 10+ hours and work calmly under pressure.

What we offer

• Target hiring range of $44.24-$46.64 per hour, with a $1,000 signing bonus and a $1,000 retention bonus after one year.
• Health coverage, employer-paid dental, optional vision, vacation, sick and bereavement time, paid parental leave, 10 paid holidays and a 401(k) matched dollar for dollar up to 4%.
• Professional development, internal mobility and coaching and mentorship.