Veterinary Practice Director - Mobile Veterinary Services

About the role

The ASPCA's Community Medicine team provides veterinary care to underserved communities in New York, Miami and Los Angeles, and this role leads the Mobile Veterinary Services (MVS) program. The Veterinary Practice Director oversees a fast-paced nonprofit program, leading a team, ensuring high-quality patient care and delivering excellent client experiences. The schedule is typically Monday to Friday, 8 hours, with occasional early mornings and flexibility to work beyond the scheduled day; schedules are subject to change.

Key responsibilities

• Lead a team of managers optimizing clinic operations across client experience, nursing/medical support and veterinary medicine, and oversee daily clinic operations and workflows.
• Partner with the Regional Management Team, which reports to you on nonmedical functions, while taking veterinary-medical direction from the Regional Medical Director or Nursing Director.
• Manage high-volume surgery and appointments, schedule staff, recruit and hire with the Talent Acquisition Partner, and provide onboarding, training and feedback.
• Develop next-generation leaders through career conversations and professional development opportunities.
• Deliver superior client experience and patient care, following the clinic's Standard Operating Procedures and applying mission-driven leadership to meet productivity goals.
• Maintain a safe workplace: oversee safety protocols, OSHA compliance, ASPCA safety guidelines, and emergency plans; ensure Fear Free certification and gentle animal handling.
• Oversee the clinic's financial and administrative health, including cash management, expenses, payroll, data integrity and time/attendance compliance with California labor laws.
• Work with internal partners and supervise security and custodial contractors, and coordinate repairs and maintenance.

Required profile

• Passion for mission-driven work and a desire to serve pets and people.
• Strong professional operations and people leadership experience.
• Willingness to travel up to 5% of the time and occasional flexibility to report to other ASPCA locations.

What we offer

• Target hiring salary of $117,500 - $132,000 annually, with a possible signing bonus.
• Health coverage including employer-paid dental, optional vision, employer-paid life and long-term disability insurance.
• Vacation, sick and bereavement time, paid parental leave, paid holidays and 1 week of paid personal time.
• 401(k) with employer matching up to 4% plus an additional 4% annual contribution.
• Professional development, internal mobility and field support opportunities.