Venue Technology Assistant - Bank of New Hampshire Pavilion

About the role

Legends Global, a holistic agency serving professional sports, collegiate, attractions, entertainment, international and convention clients, is hiring a Venue Technology Assistant for the Bank of New Hampshire Pavilion in Gilford. The role provides hands-on support for point-of-sale systems and event technology.

Key responsibilities

• Provide Level 1 and Level 2 support for all point-of-sale system problems and escalate them when necessary
• Initiate and implement improvements in your area of responsibility
• Walk through the venue to make sure all systems are operational before and during events
• Replace defective hardware before, during and after events
• Diagnose software, firmware and hardware errors and breakage
• Maintain a thorough knowledge of the organization and adhere to all standards and practices

Required profile

• Solid analytical and problem-solving skills, with the ability to organize and complete multiple tasks efficiently and on time
• Strong verbal and written communication and the ability to build effective working relationships with internal and external stakeholders
• Ability to adapt quickly to changing environments
• Ability to stand and walk long distances and to lift at least 50 lbs
• Practice safe work habits, follow safety policies and complete company-wide and job-specific safety training

Required skills

• Working knowledge of Microsoft applications, including the operating system and Office systems
• Effective oral presentation and written communication skills