UX Strategist

About the role

Blenderbox is looking for a UX Strategist to lead experience strategy for complex, policy‑driven digital projects. You will work across multiple client projects in government, education and other regulated environments, shaping how information, interactions, content and systems combine to create clear, usable, and trustworthy services.

Key responsibilities

• Lead stakeholder research, discovery interviews and requirements gathering to inform UX and experience strategy.
• Synthesize user needs, business goals, policy constraints and technical considerations into clear experience direction.
• Define experience principles, success criteria and structural approaches for digital products and services.
• Develop and own UX artifacts such as personas, user journeys, service blueprints, workflows and information architecture.
• Define content strategy, create content models and ensure they support scalable, reusable and accessible experiences.
• Shape UX strategy for CMS‑backed and data‑driven systems, including public‑facing and administrative interfaces.
• Collaborate with designers, engineers and technical leads to ensure feasibility and alignment with technical solutions.
• Participate in client workshops and presentations, communicating decisions, trade‑offs and rationale.

Required profile

• 8+ years of experience in UX strategy, experience design or a related discipline.
• Portfolio demonstrating experience strategy, systems thinking and UX decision‑making.
• Strong background in stakeholder research and translating qualitative inputs into actionable strategy.
• Proven ability to define information architecture and content models for complex systems.
• Experience working with CMS‑backed and data‑driven digital systems, including administrative interfaces.
• Comfort collaborating across UX, design and technical domains and presenting strategy to non‑design stakeholders.

Required skills

• Experience creating UX and content strategy artifacts (journeys, IA, content models, conceptual frameworks).
• Familiarity with CMS platforms and how content and data structures are implemented in digital products.
• Working knowledge of accessibility standards and inclusive design practices.

What we offer

• Remote work environment with competitive compensation ($115,000–$150,000 USD per year).
• Full‑time benefits package including health coverage, paid time off and retirement contributions.
• Opportunities to work on meaningful public‑sector projects.
• Collaborative team culture that values thoughtful strategy, clear communication and continuous learning.