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Triage Nurse

Tellihealth

🇬🇧 English
Electronic Medical Record (EMR) systems Telephonic triage

Job description

About the role

Tellihealth is seeking a compassionate Triage Nurse to provide telephonic triage, assess patient needs, and guide patients through remote care pathways. You will be a key member of the patient care team, working closely with providers and in‑office staff to ensure timely, high‑quality support.

Key responsibilities

  • Utilize technology to manage patient conditions, gather educational resources, and coordinate care.
  • Recognize when additional communication or intervention is required and act promptly.
  • Follow provider care plans, helping patients prioritize health and communicate symptoms.
  • Advocate for patients by answering questions and resolving medical challenges efficiently.
  • Build trust with patients and families through meaningful conversations.
  • Serve as a vital link between patients, providers, and office staff.
  • Use EMR systems to review visits, document actions, and liaise with the care team.
  • Perform other duties as assigned.

Required profile

  • Active, unrestricted RN license.
  • Graduate of an accredited RN program.
  • Minimum 3 years of clinical experience.
  • At least 2 years of experience in a related role.

Required skills

  • Proficiency with Electronic Medical Record (EMR) systems.
  • Telephonic triage and patient communication.

What we offer

  • Opportunity to work with cutting‑edge remote patient monitoring technology.
  • Collaborative, mission‑driven team focused on chronic care management.
  • Standard weekday schedule (M‑F, 8 a.m.‑4:30 p.m. EST).

Questions fréquentes

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