Training Coordinator – Technical Education

About the role

The Technical College System of Georgia is seeking a full‑time Training Coordinator to lead end‑user training for its Learning Management System, supporting faculty and staff across 22 technical colleges.

Key responsibilities

• Drive and implement system‑wide training strategy aligned with LMS initiatives and organizational priorities.
• Design, develop, and scale training programs and materials such as guides, slide decks, and surveys.
• Deliver high‑impact training through onsite, virtual, and webinar platforms for faculty and staff.
• Evaluate training effectiveness using performance data and participant feedback, applying continuous‑improvement strategies.
• Coordinate vendor relationships and manage external training providers.
• Respond to help‑desk inquiries, track ticket trends, and maintain training resources and documentation.

Required profile

• Bachelor’s degree in a related field (or equivalent experience).
• At least two years of relevant work experience, preferably in higher‑education training or LMS administration.
• Familiarity with adult learning principles (andragogy) and customer‑service/help‑desk experience.
• Experience with Learning Management Systems such as Anthology, Canvas, or D2L.

Required skills

• Knowledge of Learning Management Systems (Anthology, Canvas, D2L).
• Proficiency with the ADDIE instructional design model.
• Experience using webinar platforms for virtual training sessions.