Ticket & Gate Agent – Customer Service (LGA)

About the role

Delta Air Lines is seeking an entry‑level Ticket and Gate Agent to welcome passengers at LaGuardia Airport. You will guide travelers through check‑in, baggage handling and boarding, ensuring a smooth and safe experience.

Key responsibilities

• Owning check‑in and boarding processes, including gate announcements and verifying travel documents.
• Tagging, lifting and moving baggage from scales to conveyor belts, handling items up to 70 lb.
• Operating loading bridges and opening, closing, securing aircraft doors.
• Escorting unaccompanied minors and passengers with reduced mobility throughout the airport.
• Adhering to shift schedules that vary from early morning to overnight, working 20‑40 hours per week.

Required profile

• High school diploma, GED or equivalent.
• At least 18 years old and authorized to work in the United States.
• Strong verbal and written English communication skills.
• Ability to prioritize safety, security and personal data protection.
• Pass a physical ability test and a customer‑service assessment.

Required skills

• Basic digital literacy.

What we offer

• Entry‑level position with mentorship and career‑advancement opportunities.
• Flexible scheduling based on operational needs.
• Work in a dynamic airport environment with a leading airline.