Team Clerical (Office Associate) - Child Welfare

About the role

The Illinois Department of Children and Family Services is seeking an organized, professional and energetic Team Clerical (Office Associate) in Danville, IL. Under direction, the position performs complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff, answering phones, greeting visitors, maintaining files and performing general clerical functions. It suits someone detail-oriented who wants a supporting role in the department's operations.

Key responsibilities

• Answer incoming phone calls and greet visitors.
• Establish and maintain case files.
• Complete and keyboard travel vouchers from handwritten materials, calculate and review them for accuracy, then return them to workers for review and signature.
• Provide clerical office support as a secretary to the team supervisors and professional staff.
• Orient professional and other clerical staff on departmental rules and office procedures.
• Perform other duties as required or assigned within the scope of the duties above.

Required profile

• Knowledge, skill and mental development equivalent to a high school education.
• Two years of office experience.
• Excellent organizational and communication skills.
• Ability to keyboard accurately at 45 wpm.
• Completion of a background check and self-disclosure of criminal history.

What we offer

• Anticipated starting salary of $4,144 per month (range $4,144-$5,429).
• Pension program and competitive group insurance (health, life, dental and vision).
• 12 paid sick days, 10-25 paid vacation days and 13 paid holidays per year.
• Flexible schedules where available, 12 weeks of paid parental leave and a deferred compensation program.
• Optional pre-tax programs, GI Bill training/apprenticeship benefits for qualifying veterans and a 5% salary differential for bilingual positions.

The position is full-time, Monday to Friday 8:30 AM to 5:00 PM, and is a union position. Applicants must apply electronically through the State of Illinois online application system; applications by email or paper will not be considered.