Team Assistant – Treasury Clerk (Visitors Services)

About the role

The Department of Global Communications is seeking a Team Assistant to support the Visitors Services Section at United Nations Headquarters. This temporary, full‑time role focuses on treasury and ticketing operations for guided tours, ensuring smooth visitor experiences and accurate financial handling.

Key responsibilities

• Sell tour tickets accurately and efficiently at the ticket desk and off‑site locations.
• Greet visitors professionally, providing up‑to‑date information on tour availability, costs, and UN details.
• Maintain clear communication with cashiers, tour guides, and coordinators to keep ticket operations running smoothly.
• Secure and record revenue in the ticketing system in line with UN accounting and auditing rules.
• Balance daily close‑out reports and deposit collected revenue with the UN Treasury Office or bank.
• Assist in preparing daily and monthly financial reports and verify receipt accuracy.
• Support account receivable follow‑up, charge‑backs, and collection letters.
• Monitor and respond to email inquiries from visitors regarding tours.
• Distribute IT property equipment and keep accurate inventory records.
• Provide general office support and perform other administrative duties as needed.

Required profile

• Professionalism with strong knowledge of accounting principles and numerical fluency.
• Ability to draft correspondence and interact professionally with a wide range of clients in person, writing, and over the phone.
• Familiarity with policies, processes, and procedures related to public information communication.
• Demonstrated competence, efficiency, and persistence in meeting deadlines and handling stressful situations.
• Commitment to incorporating gender perspectives and ensuring equal participation.

Required skills