Talent Manager - Administrative & Customer Support

About the role

Robert Half is looking for a Talent Manager in Minneapolis who works in a team and negotiates and develops business with new and current clients. The manager markets the firm's services by telephone, video and in-person meetings with hiring managers and decision-makers in administrative and customer support departments.

Key responsibilities

• Recruit, interview and match highly skilled administrative and customer support professionals to clients' projects, contract assignments and contract-to-full-time opportunities
• Manage ongoing engagements to deliver outstanding customer service to clients and candidates
• Provide ongoing communication and career guidance to candidates
• Take part in local trade association and networking events to grow Robert Half's presence in the local business community

Required profile

• BA/BS degree preferred
• 1+ years of administrative or customer support experience preferred
• 2+ years of business development experience in a metrics-driven environment, including success developing new business in a multi-call, multi-decision-maker setting
• Proven success marketing to and closing top-level decision-makers at small and medium-sized businesses and building long-term relationships
• Positive attitude and an engaging, businesslike approach

Required skills

• Working knowledge of Windows operating systems and Microsoft Office Suite
• Familiarity with contact management applications such as Salesforce
• Knowledge of administrative and customer support department operations

What we offer

• Typical salary range of $43,000 to $61,000, negotiable on experience and location, with a performance-based bonus
• Group health, vision and dental insurance, flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, and up to 6 weeks of paid parental leave
• Paid time off, up to 11 paid holidays and a 401(k) plan with a 100% employer match on the first 3% of contributions
• Training, client relationship management tools and career advancement opportunities