Systems Engineer

About the role

Smithville Communications, Indiana’s trusted provider of Internet, Voice, Security, and Enterprise data services, is looking for a detail‑oriented Systems Engineer. You will be responsible for maintaining the reliability, performance, and security of our server environments while supporting forward‑looking projects that improve operational efficiency.

Key responsibilities

• Design and implement disaster‑recovery solutions for the provider‑side server network.
• Perform server and software upgrades to meet security and performance standards.
• Continuously monitor system health, performance, and security across all server environments.
• Conduct operational reviews, troubleshoot issues, and ensure high uptime.
• Process service orders and support operational requests as needed.
• Research new technologies, conduct lab testing, and design infrastructure improvements.
• Commission and deploy virtual and physical servers, including hardware repairs and upgrades.

Required profile

• Technical degree or equivalent experience with server hardware, virtualization, and hosted environments.
• Strong understanding of Microsoft Windows Server and Linux (Debian and RedHat) systems.
• Solid knowledge of networking fundamentals such as DHCP, DNS, firewalls, email/web hosting, and network security.
• Experience with system monitoring tools (Elastic Stack, Grafana, SolarWinds, SNMP) and backup solutions (e.g., Rubrik).
• Excellent written and verbal communication skills with high attention to detail.
• Effective project and time‑management abilities and a methodical problem‑solving approach.

Required skills

• Microsoft Windows Server
• Linux (Debian, RedHat)
• Virtualization technologies
• Server hardware maintenance
• DHCP, DNS, firewalls
• Email and web hosting
• Network security
• Elastic Stack
• Grafana
• SolarWinds
• SNMP
• Rubrik backup solutions

What we offer

• Company‑paid dental, term life insurance, and long‑term disability.
• Free degree and certificate programs for eligible employees.
• Low‑cost medical, prescription, and vision plans with HSA contributions.
• 401(k) with company match and paid holidays.