Surg Scheduler

About the role

UT Southwestern Medical Center is hiring a Surg Scheduler in Fort Worth, Texas. The position works under general supervision to schedule patients for a department or clinic, coordinating surgical procedures across University Hospitals and ambulatory surgery centers.

Key responsibilities

• Schedule patient surgical procedures at University Hospitals and ambulatory surgery centers according to established protocols, gathering the necessary information and orders from the surgeon.
• Provide pre-certification of all procedures to ensure coverage and proper billing, and advise clinics and patients on co-payments and co-insurance.
• Enter scheduling, insurance and registration information accurately into the appropriate systems.
• Maintain and monitor surgical block time, advising surgeons of unused time and releasing it to protect department capacity.
• Request and secure tissue from Tissue Bank/Transplant Services and obtain the materials and equipment needed for surgery, confirming with the surgeon to avoid delays.
• Research claims on payment denials from third-party carriers for pre-certified procedures and act as liaison with other departmental staff for complex procedures.
• Follow HIPAA and confidentiality policies at all times.

Required profile

• High school diploma or equivalent.
• 2 years of experience in a medical office environment.
• Preferred: 2 years of college and 1 year of healthcare or surgery scheduling experience.

Required skills

• Working knowledge of physician billing, medical collections, coding and surgery scheduling and/or patient access.

What we offer

• PPO medical plan available day one at no cost for full-time employees, with 100% coverage for preventive care.
• Paid time off and paid parental leave benefit.
• Retirement programs through the Teacher Retirement System of Texas (TRS).
• Wellness programs and tuition reimbursement.
• Public Service Loan Forgiveness (PSLF) qualified employer.