Store Manager

About the role

Hot Topic is looking for a Store Manager to lead its store at Huntington Mall in Barboursville. The manager sets the store's direction by hitting sales targets, recruiting, developing people and managing performance, while delivering great customer service and building a strong team.

Key responsibilities

• Ensure the store meets its sales plan and comparable sales goals
• Recruit, develop and retain a collaborative team, mentoring staff through recognition and feedback
• Engage customers through social media, store web applications and clienteling
• Run an operationally sound business with clear structure, delegation and autonomy
• Watch shrink and loss prevention, payroll hours, schedules and other factors affecting business
• Work with retail leadership and HQ on trends and customer feedback
• Run sales reports and use data to guide strategy
• Communicate company policies and procedures, control supply ownership and spend only what is needed
• Merchandise the store using planograms and launch promos on time

Required profile

• At least 1-2 years of retail store management experience
• High school diploma or GED equivalent; a degree is an advantage
• Open-minded and curious about pop culture fandoms and music trends
• Able to move around the store, merchandise products with approved equipment and pack and unpack boxes of merchandise weighing up to 50 pounds

Required skills

• Communication, recruiting and operations (payroll, reporting, scheduling, merchandising)
• Adaptability to a fast-changing retail environment