Staff Assistant II – Flight Operations

About the role

Join the Flight Team within American Airlines' Integrated Operations Division as a Staff Assistant II. You will provide essential clerical support to the Flight Management Staff, helping keep daily operations smooth and efficient.

Key responsibilities

• Answer phones, respond to general inquiries, and assist walk‑in visitors.
• Schedule daily administrative tasks for departmental personnel.
• Assist Chief Pilots with special projects and prepare performance‑review documentation for pilot trainees.
• Maintain working knowledge of Excel, SharePoint, Word, Adobe Acrobat, and PowerPoint to support the team.

Required profile

• High school diploma or GED equivalent.
• Prior administrative experience in flight, flight operations, flight training, or safety preferred.
• Ability to pass FAA criminal background checks and obtain required security badges.
• Comfortable adapting to health‑and‑safety protocols, including mask use and social distancing.

Required skills

• Minimum typing speed of 25 words per minute.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, Access, PowerPoint, Teams).
• Experience using SharePoint, Adobe Acrobat, and PowerPoint for document preparation.

What we offer

• Travel perks to 365 destinations for you, family, and friends.
• Health, dental, vision, and prescription benefits from day one.
• Wellness programs, 401(k) plan, and flexible spending accounts.