Staff Assistant I – Inflight Operations

About the role

Join American Airlines as a Staff Assistant I in the Inflight department, supporting Flight Attendants and Inflight management on a daily basis. You will work at the Crew Service Center, providing administrative assistance, handling queries, and ensuring smooth operations for the inflight team.

Key responsibilities

• Answer Flight Attendant questions in person and by phone.
• Process expense reimbursements, manage mail and FEDEX shipments.
• Provide tablet support and maintain crew room equipment.
• Coordinate Flight Attendant parking, crew IDs, and supply orders.
• Assist Operations Coordinators with all aspects of inflight operations.
• Maintain office and crew room computers and equipment.
• Assume full administrative duties in the absence of an Operations Coordinator.

Required profile

• High School diploma or GED.
• At least 2 years of experience using PC, Sabre, DECS, and RES.
• Ability to work all shifts, holidays, and overtime, with rotating schedules.
• Clear background check for FAA security access.

Required skills

• Proficiency with Sabre.
• Experience using DECS.
• Familiarity with RES system.

What we offer

• Travel perks to 365 destinations worldwide.
• Comprehensive health, dental, vision, and prescription benefits from day one.
• Wellness programs, virtual doctor visits, and flexible spending accounts.
• Competitive hourly wage ranging from $17 to $22.