Specialist, Technical Training

About the role

We are looking for a Specialist, Technical Training to support day‑to‑day training operations, manage our global Learning Management System and ensure training content is up‑to‑date. The role will work closely with regional teams to deliver effective onboarding, training sessions and logistics in line with company standards.

Key responsibilities

• Learn and apply training systems and tools to support daily operations.
• Assist in facilitating basic training sessions and daily tier meetings.
• Coordinate logistics for training events, onboarding sessions and learner orientation.
• Maintain training lists, update content in UL or the LMS and execute standard LMS transactions such as account creation, course assignment and calendar updates.
• Process ServiceNow tickets and routine system requests promptly.
• Participate in Kaizen and other continuous‑improvement activities, supporting root‑cause analysis and contributing ideas to the training roadmap.

Required profile

• Bachelor’s degree in Business, Education, Human Resources or a related field, or equivalent experience.
• 1–2 years of experience in training coordination, LMS administration or related operational support.
• Familiarity with learning platforms such as UL and ServiceNow is preferred.

Required skills

• LMS administration
• UL platform
• ServiceNow ticketing