Spanish Customer Service Representative

REVOLVE

🇬🇧 English

Job description

About the role

REVOLVE is seeking a Spanish‑speaking Customer Service Representative to handle inbound calls, chats, SMS, and emails. You will represent the brand with professionalism and help ensure a premium experience for our Millennial and Gen‑Z customers.

Key responsibilities

Answer inbound telephone calls and provide excellent customer support.
Respond to customer inquiries via phone, email, live chat, and SMS quickly and professionally.
Research and resolve complaints to maintain customer retention and satisfaction.
Follow up on written correspondence and escalate issues to the Customer Service Manager as needed.
Coordinate with other departments to ensure problem resolution and promote overall customer satisfaction.

Required profile

Ability to work effectively in a team environment.
Willingness to give and receive honest, direct feedback.
Strong customer orientation with a desire to help.
Excellent verbal and written communication skills.
Capacity to thrive in a high‑volume inbound call‑center environment.

Required skills

What we offer

Required equipment will be provided.

Questions fréquentes

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Published 4 months ago

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