SmartTech Emergency Operations Center (EOC) Operator

About the role

Allied Universal's canine group is hiring a SmartTech operator for its Emergency Operations Center (EOC) in Chicago. The SmartTech system screens over 1,300 X-ray machines worldwide, and the operator interprets and evaluates difficult or suspicious images and screens mail for select clients. The role is 24/7 and requires an FBI-certified bomb technician.

Key responsibilities

• Screen suspicious X-ray images
• Screen mail via X-ray images
• Monitor the SmartChem system
• Keep the office secure during off hours
• Answer telephone calls
• Provide 24/7 Emergency Operations Center monitoring

Required profile

• FBI-certified Bomb Technician
• HazMat Technician certification
• At least five years of law enforcement or military service in a Bomb Squad or Explosive Ordnance Disposal (EOD) unit
• High school diploma or equivalent

Required skills

• X-ray image interpretation
• Recognition of explosive ordnance (IED)
• Basic communication and computer skills (MS Word, Excel, Outlook)

Preferred qualifications

• Military service in a law enforcement or security MOS (e.g., Military Police, Elite Military Forces, combat arms) or in a combat zone
• Graduate of a certified public safety academy or verified law enforcement, adult corrections or firefighter experience
• Bachelor's degree in law enforcement or criminal justice, or an associate's degree (60 credits or more) with current or prior active military service
• Eight or more years of military service

What we offer

• Pay of $40 per hour
• Medical, dental, vision, basic life, AD&D and disability insurance
• 401(k) plan, subject to eligibility requirements
• Paid time off and eight paid holidays
• Employee Assistance Program
• Employee discounts through a perks program