Site Security Lead (Amazon)

About the role

Allied Universal is hiring a Site Security Lead for an Amazon customer site in Chicago. The lead is accountable for the day-to-day operations of the site, including hiring, training, disciplining and terminating staff, and for keeping the site safe and secure. The role also involves building and maintaining relationships with clients and employees, and meeting or exceeding service level agreements and operational goals.

Key responsibilities

• Manage scheduling using AI-powered technology to schedule security officers while meeting client contract hours and minimizing unbilled overtime.
• Hire, coach and manage security officers and supervisors, overseeing payroll, performance and employee relations.
• Serve as the primary point of contact for clients, delivering high-quality service that protects people and property.
• Respond to escalated incidents and emergencies professionally, coordinating with clients and internal teams.
• Oversee training, safety and site operational standards, and manage inventory of uniforms, equipment and other supplies.

Required profile

• 10+ years of military or civilian law enforcement experience, in a leadership position.
• 2+ years of management, operations or supervisory experience.
• Experience hiring, developing, motivating and retaining staff.
• Bachelor's degree in Criminal Justice, Business Administration or a related field.
• State or local licensing requirements may apply before employment.

Preferred qualifications

• ASIS CPP certification.
• Payroll, billing or scheduling experience.
• Aptitude with CCTV, access control and badge administration.

What we offer

• Salary of $105,000 per year.
• Medical, dental, vision, basic life, AD&D and disability insurance.
• 401(k) enrollment subject to eligibility requirements.
• Eight paid holidays, five sick days and four personal days.
• Vacation accrued at 3.08 hours per two weeks, paid out only where required by law.