Site Manager - Security Operations

About the role

Allied Universal, a security and facility services company, is hiring a Site Manager in Jenkintown, PA. The Site Manager is accountable for the day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff, building relationships with clients and employees, and meeting or exceeding financial and operational goals. A week-long management onboarding course is provided.

Key responsibilities

• Supervise daily security operations at the client site and manage a team of security officers, site and/or shift supervisors, including hiring, scheduling, payroll, training, coaching and development.
• Ensure high-quality security services that protect people and property, and build strong relationships with clients and employees.
• Coordinate support services so the account meets its financial and operational goals and provides quality customer service.
• Ensure reporting and contract compliance, communicate issues and programs with the client, and handle escalated security issues and emergencies.
• Manage staffing needs through requisitions, help recruit and interview candidates, and resolve employee grievances while keeping personnel records accurate.
• Keep policies, announcements and job openings up to date in the site READ file, and deliver site-specific OJT, client training and annual refresher training.
• Maintain operational procedures, uniforms, equipment, supplies and vehicles, and keep inventory and maintenance checklists current.
• Use WinTeam for scheduling, billing and reporting, and enforce company policies.

Required profile

• Four-year degree in Criminal Justice, Business Administration or a related field.
• Previous contract security, facilities management, military or law enforcement experience.
• At least 2 years of business management, operations or supervisory experience depending on the size and scope of the client.
• Experience hiring, developing, motivating and retaining staff, and outstanding interpersonal and communication skills.
• Licensing may be required under state and local law before employment.

Preferred qualifications

• Payroll, billing and scheduling experience.

What we offer

• Salary range of $48,000 - $52,000 per year.
• Medical, dental, vision, basic life, AD&D and disability insurance.
• 401(k) or supplemental income plan enrollment, subject to eligibility.
• Eight paid holidays, five sick days and four personal days.
• Vacation accrues at 3.08 hours per two weeks, paid out only where required by law.