Showroom Attendant - Part Time

About the role

California Closets, founded in 1978, designs custom storage solutions such as walk-in closets, entertainment centers, pantries and home offices. As a part-time Showroom Attendant you assist customers and deliver an exceptional brand experience, helping Design Consultants complete appointment scheduling efficiently and in detail by phone, email or in the showroom.

Key responsibilities

• Complete appointment scheduling efficiently and in detail for the Design Consultants.
• Answer incoming phone calls and emails for the local scheduling office or showrooms and address client needs.
• Greet every client who visits the showroom, help them sign the guestbook and offer refreshments when needed.
• Maintain the showroom according to the maintenance and cleanliness checklist, including opening and closing duties.
• May handle administrative tasks such as online social media support, warranty and trade package handling, additional sales support and other clerical work.

Required profile

• 1-2 years of administrative and/or customer service experience in construction or home renovation, preferably in a luxury brand environment.
• Calendar management and regional scheduling experience preferred.
• Self-starter with a positive attitude, able to manage your own schedule in a fast-paced environment.
• Detail-oriented, organized and able to give an exceptional client experience aligned to company values.

Required skills

• Tech-savvy, able to quickly learn and use business systems such as CAD, Epicor, Salesforce and Microsoft Office.
• Time management and organization skills.