Shift Manager - Taco Bell, Monahans, TX

About the role

Taco Bell is hiring a Shift Manager (listed as Shift Lead) in Monahans, TX. As Shift Lead, you will lead shifts with energy and passion, resolve customer concerns so guests leave satisfied, and coach and guide your team. Working with the management team, you will also help shape business initiatives. The role suits someone who thrives in a fast-paced environment and takes ownership.

Key responsibilities

• Run the MIC (Manager in Charge) Success Routine and prioritize customer needs
• Oversee team members completing Shift Excellence tasks and keep them clean and neat
• Ensure food safety, order quality and accuracy
• Resolve customer complaints quickly and give regular, constructive feedback to team members
• Train team members, handle conflicts constructively and assist the GM in candidate screening
• Assist with profit and loss management through cash control, security, inventory and labor
• Oversee product preparation, rotation, portioning, cooking and holding times
• Help with facility maintenance and ensure health and safety standards are met

Required profile

• At least 1 year of restaurant or retail experience; 3 months of shift lead experience preferred
• At least 18 years old
• Dependable transportation and punctual attendance
• Excellent communication, management, leadership and organizational skills
• Ability to lift up to 45 lbs and move between areas

Required skills

• Knowledge of cash, security, inventory and labor policies
• Cash register operation and making change for other cashiers
• Basic math skills