Shift Manager - Taco Bell, Eagle Pass, TX

About the role

Taco Bell is hiring a Shift Manager (listed as Shift Lead) in Eagle Pass, Texas. The manager leads each shift with energy and passion, resolves customer concerns so guests leave satisfied, coaches and guides the team and works with management on business initiatives. The role suits someone who thrives in a fast-paced environment and takes ownership.

Key responsibilities

• Run the MIC (Manager in Charge) Success Routine and prioritize customer needs
• Supervise team members completing Shift Excellence tasks and keeping them clean and neat
• Ensure food safety, order quality and accuracy
• Resolve customer complaints quickly and give regular, constructive feedback to team members
• Train team members, handle conflicts and help the GM resolve them
• Assist the GM in screening candidates, profit and loss management, cash control, security, inventory and labor
• Oversee product preparation, rotation, portioning, cooking and holding times
• Help with facility maintenance and health and safety standards

Required profile

• At least 1 year of restaurant or retail experience; 3 months of shift lead experience preferred
• At least 18 years old
• Dependable transportation and punctual attendance
• Good communication, management, leadership and organizational skills
• Ability to lift up to 45 lbs and basic math skills

Required skills

• Operating a cash register and making change for other cashiers
• Adherence to cash, security, inventory and labor policies

What we offer

• Competitive pay, free meals and flexible day, evening and late-night schedules
• Vacation pay, additional paid time off and medical benefits
• 401k retirement plan and health and wellness programs
• Bachelor's degree and scholarship programs
• Discounts on mortgages, vehicles, cell phones and gym memberships