Service Supervisor – The Julia

About the role

The Service Supervisor for The Julia community ensures that all building interiors, exteriors, grounds, and common areas meet Greystar’s high standards for cleanliness, safety, and functionality. Reporting to the Community Manager, this role combines hands‑on maintenance with team oversight to keep the property operating smoothly.

Key responsibilities

• Respond to resident service requests, diagnose issues, and perform repairs in line with company policies, safety standards, and code requirements.
• Manage the “make‑ready” process for vacant units, including pre‑move‑out inspections, punch‑list creation, vendor coordination, and final quality checks.
• Develop and enforce standards for the appearance of grounds, amenities, building exteriors, signage, parking areas, and other common spaces.
• Inspect work performed by service team members, contractors, and vendors to ensure compliance with quality and scope specifications.
• Maintain inventory of spare parts and maintenance supplies, collaborating with the Community Manager to stay within budget.
• Execute monthly preventative‑maintenance tasks as outlined in the policy manual.

Required profile

• Proven experience in property or facilities maintenance, preferably in multi‑unit residential settings.
• Ability to supervise staff, coordinate vendors, and manage work orders efficiently.
• Strong knowledge of safety regulations, building codes, and preventative‑maintenance procedures.
• Excellent organizational skills and attention to detail.

Required skills