Service Supervisor – Big Valley

About the role

The Service Supervisor for the Big Valley community ensures that all building interiors, exteriors, grounds, amenities and common areas meet Greystar’s high standards for cleanliness, safety and functionality. This role combines hands‑on technical work with coordination of vendors and internal teams to keep the property operating smoothly.

Key responsibilities

• Respond to resident service requests, diagnose issues and perform repairs in line with safety codes and company policies.
• Manage the “make‑ready” process for vacant units, including inspections, punch‑list creation, vendor scheduling, supply ordering and final quality checks.
• Develop and enforce standards for the appearance of grounds, building exteriors, signage, parking areas and other common spaces.
• Inspect work performed by service team members and external contractors to ensure compliance with quality standards and corrective action plans.
• Maintain inventory of spare parts and maintenance supplies, coordinating purchases with the Community Manager while staying within budget.
• Execute monthly preventative maintenance tasks as outlined in Greystar’s policy manual.

Required profile

• Ability to diagnose mechanical and technical problems and perform repairs safely.
• Experience coordinating vendors, contractors and internal maintenance staff.
• Strong organizational skills for managing work orders, inventories and make‑ready timelines.
• Attention to detail when inspecting completed work and community areas.

Required skills