Server Assistant - Bleu Perdu

About the role

Fairmont New Orleans, opening in November 2026, is a new luxury hotel in downtown New Orleans with 250 rooms, four food and drink venues, a rooftop pool, extensive function space and a spa. Bleu Perdu is its restaurant, and the Server Assistant supports the servers and front-of-house team in delivering attentive, efficient and personalized service.

Key responsibilities

• Follow departmental policies, service procedures and Bleu Perdu service expectations, and support servers in delivering personalized service.
• Greet guests warmly and courteously, and anticipate both guest and team needs.
• Deliver and present food and beverages correctly, help place and clear dishes, and keep tables, service stations and work areas clean and well presented.
• Clear and reset tables promptly, replenish water, bread, silverware, glassware, napkins and condiments, and help with pre- and post-shift setup.
• Know menu items, ingredients, allergens and common guest questions, and coordinate food delivery from the kitchen.
• Help with VIP experiences, private dining, large parties and special events, and report guest requests or complaints to the server or manager.
• Work safely with dishes, glassware and service equipment, and support the team during high-volume periods.
• Take part in training, menu tastings and service education, and perform other duties assigned by the Restaurant Manager or Captain.

Required profile

• Previous server assistant, food runner, busser, restaurant or hospitality experience preferred; upscale restaurant, fine dining or luxury hotel experience preferred.
• Strong understanding of restaurant service and front-of-house operations.
• Ability to work a flexible schedule, including evenings, weekends, holidays and special events.
• Commitment to New Orleans hospitality and to health, safety and hotel requirements.

Required skills

• Excellent communication and interpersonal skills, strong attention to detail and teamwork.
• Ability to stay composed in a fast-paced, high-volume environment and to handle dishes and equipment safely.

What we offer

• Complimentary upgrades, extended stays and discounted stays across Fairmont and Raffles properties, plus dining and wellness discounts.
• Medical, dental and vision insurance, paid time off and holiday pay.
• 401(k) retirement savings plan, employee assistance program and colleague dining program.
• Career growth opportunities, recognition and rewards programs.