Senior Specialist, Technical Training

About the role

Stryker is looking for a Senior Specialist, Technical Training who delivers, manages and coordinates routine training activities, supports learning content development and ensures training processes run effectively. The role partners with stakeholders, acts as a point of contact for troubleshooting and process improvements, and helps continuously improve training programs and systems.

Key responsibilities

• Support training implementation aligned with Corporate, Divisional and local quality management system (QMS) requirements, and help maintain readiness for current and future business needs.
• Empower managers and process owners by providing tools and resources to carry out their training responsibilities.
• Represent Technical Training processes during regulatory audits and inspections, and support requests for training records and evidence.
• Develop learning content from training needs and business requirements, and facilitate training sessions and onboarding.
• Coordinate event logistics, manage orientation documentation and training schedules, and update procedures and plans.
• Troubleshoot course and access issues, manage ServiceNow tickets and requests, and review, approve and execute QMS change control tasks.
• Collaborate with peers to standardise processes, manage vendor or institution relationships, and support local training initiatives.
• Assist with NC/CAPAs related to training outcomes, assess training needs with stakeholders, and generate and share training metrics and KPIs.

Required profile

• Bachelor's degree in Business, Education, Human Resources or a related field (or equivalent experience).
• 2-4 years of experience in learning coordination, facilitation, content development or LMS management.
• Experience designing and developing eLearning content preferred.
• Fluent written and spoken English (C1 level).
• Valid U.S. visa required.

Required skills

• Strong understanding of learning technologies (LMS, ServiceNow, content authoring tools)
• Instructional design experience
• Knowledge of GMPs and ISO 13485 regulations
• Proficiency with MS Office, especially Excel
• Experience interacting with regulatory agencies preferred