Senior Risk Management Specialist, Insurance & Claims

About the role

Marsh is looking for a Senior Risk Management Specialist to join its National Real Estate Practice Department in San Diego, California. This is an on-site role based at the client's office. You will support insurance claims, litigation documentation, real estate risk operations, lender and investor insurance requests, and risk management data quality, while coordinating with internal and external stakeholders and helping drive operational efficiency.

Key responsibilities

• Support claims intake, documentation, reporting and follow-up across general liability, property, construction and other insured matters.
• Maintain accurate claims, incident, litigation and insurance documentation in the risk management system, keeping data quality high and up to date.
• Assist with claims trend reporting, loss runs, open matter summaries, exposure tracking and other status updates for Risk Management leadership.
• Coordinate with brokers, carriers, TPAs, outside counsel, lenders, investors, auditors, state and federal agencies and internal stakeholders.
• Support insurance renewal data collection, underwriting submissions, certificates and evidence of insurance, and lender/investor insurance requests.
• Review contracts, vendor agreements, insurance requirements, indemnity provisions and risk transfer documentation for completeness and accuracy.
• Track litigation holds, insured litigation schedules, claim status updates, coverage correspondence, settlement documentation and related matter activity.
• Respond to inquiries and keep complete documentation of emails, attachments, claim files and supporting records.
• Assist with claims procedures, reporting protocols, process improvements and risk management system enhancements.
• Support insurance-related compliance obligations and timely responses to lender, investor, audit and regulatory requests.

Required profile

• 6+ years of experience in insurance claims, legal support, risk management, real estate, property management, construction or a related field.
• Ability to analyze claims, insurance, litigation and risk data and summarize key trends, issues and next steps.
• Strong organization, follow-through and time management, able to handle multiple deadlines and documentation requirements.
• Working knowledge of insurance claims, risk transfer, certificates/evidence of insurance, contracts and compliance support.
• Nice to have: Licensed Notary with a Paralegal Certificate or equivalent, and experience in real estate property management, development, construction or General Liability claims.

Required skills

• Proficiency in Microsoft Office
• Claims, risk management or document management systems; Origami Risk preferred

What we offer

• Base salary range of $85,000 to $100,000, depending on experience, skills, training, location, certifications, education and other factors.
• Possible eligibility for performance-based incentives.
• Health and welfare benefits, tuition assistance, 401K savings and other retirement programs, and employee assistance programs.
• Professional development opportunities and a supportive, inclusive workplace.