Senior Project Manager - Professional Services

About the role

Fiserv is looking for a Senior Project Manager in Professional Services. The role ensures predictable, consistent and successful delivery of large-scale, complex and risky projects, often spanning multiple business units. It works under minimal supervision, with oversight from a Senior Manager, and covers projects from start-up to completion.

Key responsibilities

• Plan, coordinate and monitor large-scale projects, defining scope, schedule, dependencies and governance (roles, escalation paths).
• Set up controls such as kick-off meetings, communication plans, risk and issue management and change control.
• Define success criteria early and keep internal and external stakeholders engaged and informed.
• Communicate progress regularly and give stakeholders the information needed to make timely decisions.
• Facilitate alignment across Fiserv business areas toward One Fiserv objectives.

Required profile

• Bachelor's degree in business or equivalent work experience.
• 5-7 years of project management and/or consulting experience.
• Experience driving large, complex projects, large-scale change efforts and matrix management of cross-functional teams.
• Knowledge of project management processes, methodologies and lifecycles.
• Proficiency in English; working hours generally 7am to 6pm Eastern Standard Time.

Required skills

• Demonstrated experience with project management processes and methodologies.
• Experience with Microsoft Project.
• Stakeholder partnership, judgment, team leadership, accountability, learning agility, business acumen, problem solving and process adherence.