Senior Facilities Operations Supervisor – U.S. Central

About the role

Shield AI is looking for a Senior Facilities Operations Supervisor to lead safe, reliable, and consistent facilities services across its U.S. Central region. The role oversees Facilities Coordinators, manages regional service delivery, and acts as the primary facilities partner to site and business leadership.

Key responsibilities

• Directly supervise, coach, and develop regional Facilities Coordinators, setting priorities and ensuring consistent service standards.
• Manage day‑to‑day operations of offices, labs, hangars, warehouses and other secure areas, coordinating maintenance, work orders, utilities and landlord obligations.
• Plan and deliver non‑capital facilities projects such as space reconfigurations, furniture deployments, minor repairs and workplace refreshes.
• Oversee vendors, contractors and service partners, monitor performance, review invoices and support budget forecasting.
• Implement environmental, health, safety, security and compliance requirements in partnership with global EH&S and security teams.
• Serve as the regional point of contact for site leaders and employees, communicating outages, construction impacts and service changes.
• Maintain accurate regional reporting, track risks and use data‑driven analysis to improve reliability and service quality.

Required profile

• Bachelor’s degree in facilities, business, operations, engineering, construction, or a related field.
• Proven experience supervising facilities staff and managing regional facilities operations, including vendor management and budget responsibility.