Senior Director, Client Accounts – AI Data Solutions

About the role

As Senior Director of Client Accounts for the AI Data Solutions practice at TELUS Digital, you will lead a high‑performing team that partners with world‑leading technology firms. You will shape strategy, deepen client relationships, and drive revenue across the full AI data lifecycle.

Key responsibilities

• Lead and mentor a team of Client Account Partners, setting clear goals and performance standards.
• Own a portfolio of marquee accounts, acting as the primary executive sponsor.
• Define and execute go‑to‑market strategies for generative AI, robotics data, and search/ads data services.
• Collaborate with delivery teams to ensure data collection, annotation, validation, fine‑tuning, and model evaluation meet client expectations.
• Identify new business opportunities and expand existing relationships across multiple domains and languages.

Required profile

• Proven senior leadership experience in client‑facing roles within AI, data, or technology services.
• Strong track record of managing large, complex accounts and delivering measurable growth.
• Deep understanding of the AI data pipeline, including generative AI, reinforcement learning from human feedback, and robotics data integration.
• Excellent communication and negotiation skills with C‑level stakeholders.

Required skills

• Expertise in AI data lifecycle management.
• Knowledge of generative AI workflows such as Supervised Fine‑Tuning (SFT) and RLHF.
• Familiarity with large language model (LLM) training, computer vision, and audio AI datasets.

What we offer

• Remote work flexibility within the United States.
• Opportunity to lead a global, cross‑functional team.
• Access to TELUS Digital’s extensive resources and cutting‑edge technology stack.