Senior Clinic Assistant – Full-time

About the role

The Department of Neurological Surgery at the University of Miami is seeking a full‑time Senior Clinic Assistant. This position supports patient‑care operations by handling a wide range of clerical and administrative duties while ensuring confidentiality and compliance with HIPAA regulations.

Key responsibilities

• Explain HIPAA policies to patients, obtain signatures, and submit consents for medical record retrieval.
• Track, collect, and deliver pending medical records, x‑rays, and reports before clinic visits.
• Communicate with nurse coordinators when records are difficult to obtain.
• Travel within the facility to retrieve records, films, or CDs and may collect specimens.
• Maintain accurate clinical records in accordance with hospital policy.
• Assemble, complete, and process patient charts.
• Assist with ordering, receiving, distributing, sorting, and storing supplies.
• Handle phone calls, faxes, emails, scanning, and copying of documents.
• Report suspicious or unusual incidents to supervisory personnel.

Required profile

• High school diploma or equivalent.
• Minimum three years of relevant experience in a medical administrative setting.
• Strong attention to detail and ability to prioritize work under pressure.
• Ability to handle confidential information with discretion.
• Willingness to work evenings, nights, and weekends as needed.
• Commitment to the University’s core values and ability to work independently or collaboratively.

Required skills

• HIPAA compliance and patient privacy handling.
• Medical records management and retrieval.