Senior Automotive SDV Customer Program Management

About the role

NXP is looking for an experienced and highly influential Senior Customer Program Manager to lead strategic Software-Defined Vehicle (SDV) programs with top-tier automotive OEMs, driving projects from planning through successful delivery. The role engages directly with NXP senior leadership and OEM executives and turns complex technical and delivery challenges into structured, achievable plans. Primary location is San Jose, CA, with secondary locations in Austin, TX or Novi, MI.

Key responsibilities

• Lead end-to-end execution of strategic SDV customer programs across hardware, software and systems integration
• Own and drive critical escalations with a solutions-focused approach, defining root cause, accountability and resolution pathways
• Act as the senior interface to OEM leadership, aligning on priorities, risks and recovery plans
• Build cross-functional alignment across engineering, products, operations and sales
• Implement structured program governance covering milestones, risks, decisions and executive-level progress
• Identify and mitigate risks affecting delivery, quality or customer satisfaction
• Support executive decision-making with clear communication and trade-off recommendations
• Recover and accelerate at-risk programs while protecting long-term strategic relationships

Required profile

• 10+ years leading strategic customer programs in semiconductor, automotive, OEM or Tier 1 environments
• Executive-level customer engagement, influence and stakeholder management
• Proven leadership of global, cross-functional teams delivering complex programs
• Strong commercial acumen with a track record of business growth and customer success
• BSEE required; other similar technical degrees may be considered

Required skills

• Expertise in customer escalation management, risk mitigation and complex problem resolution
• Deep understanding of automotive semiconductor hardware, software and system solutions
• Customer-facing, presentation, negotiation and communication skills

What we offer

• Base salary range of $220,400 to $303,100 per year (California only)
• Health, dental and vision insurance, 401(k) and paid leave
• Competitive benefits, incentive compensation and/or equity for certain roles