Senior Associate, People & Culture

About the role

The Senior Associate, People & Culture is at the heart of the staff experience, ensuring smooth core HR processes while building relationships that make employees feel supported. This full‑time exempt position reports to the Senior Director of People & Culture and works closely with talent acquisition.

Key responsibilities

• Own the onboarding experience: send communications, host calls, schedule introductions, coordinate staff buddies, and orient new hires to the organization’s culture.
• Support recruitment: post jobs in Breezy, schedule interviews, conduct first‑round screenings, manage reference checks, and assist with offers.
• Coordinate employee engagement initiatives, including monthly All‑Staff meetings, cross‑team events, vendor sourcing for staff gifts, and the annual engagement survey.
• Facilitate professional development by providing resources, managing training with external vendors, and running the development‑fund request process.
• Run performance‑management cycles: draft review questions, communicate timelines, track deadlines, and provide individual support.
• Maintain HR operations: keep HRIS/PEO records, org charts, internal documentation, and internal communications up to date; pull data for reporting.
• Identify and implement AI tools (e.g., Claude) to automate repetitive administrative tasks.

Required profile

• 2–4 years of experience in human resources, people operations, talent coordination, or a related field.
• Strong attention to detail, organizational skills, and the ability to handle confidential information with discretion.
• Excellent written and verbal communication, with a service‑mindset aligned with the organization’s mission.

Required skills

• Proficiency with AI tools such as Claude.
• Experience using HRIS/PEO platforms (e.g., Insperity).
• Familiarity with applicant tracking systems (e.g., Breezy) and performance‑management tools (e.g., Small Improvements).
• Comfort with collaboration tools like Slack, Google Workspace, and Monday.com.