Senior Account Manager (Remote, USA)

About the role

FullStackFullStack is seeking a Senior Account Manager to drive strategic growth of its enterprise and mid‑market portfolios. This remote position will lead the expansion of AI, data, and custom software services across Fortune 500 and mid‑market clients, acting as the trusted partner for both technical and business stakeholders.

Key responsibilities

• Own a book of business, serving as the primary point of contact for each enterprise and mid‑market account.
• Manage account P&L, including revenue growth, margin improvement, and accurate forecasting.
• Develop and execute detailed account plans with clear targets, tactics, and timelines.
• Identify and qualify new opportunities across AI, data, custom software development, staffing, and advisory services, driving land‑and‑expand initiatives.
• Collaborate with delivery teams to ensure high‑quality implementation, client satisfaction, and repeatable success.
• Build strong relationships with technical buyers (CTO, VP Engineering, Heads of Data/AI) and non‑technical buyers (Product, Marketing, Operations leaders).
• Lead regular QBRs and strategy sessions, presenting proactive ideas rather than reactive responses.

Required profile

• Proven experience managing enterprise and mid‑market accounts with a track record of double‑digit revenue growth.
• Strong ability to navigate complex organizational structures and influence decision‑makers.
• Excellent communication and stakeholder‑management skills, both technical and business‑focused.
• Demonstrated expertise in account planning, P&L ownership, and forecasting.

Required skills