Security Receptionist (Per Diem)

About the role

The Security Guard/Receptionist is the first point of contact for visitors to the Rose Center at 80 Pitt Street and the Essex Community Center at 175 Delancey Street, providing a welcoming and safe environment. The role reports to the Facilities Manager and is a per diem position with flexible hours, Monday to Friday between 7am and 7pm, with evening and weekend availability for special events. On-call flexibility is required.

Key responsibilities

• Greet visitors and employees warmly, answer their questions and direct them to the right places
• Handle in-person and phone inquiries, receive and distribute packages, and manage registration forms and identification cards for program participants
• Log medical or safety-related incidents and control the flow of traffic into the building
• Keep the lobby clear of unauthorized persons and stay informed about daily building activity
• Respond to emergencies such as medical issues, unsafe areas, trespassing and altercations, and mediate conflicts
• Act as liaison to the NYPD and NYFD and to internal stakeholders on safety, security and emergency matters
• Monitor and review security footage as needed and maintain good relationships with families, community members and staff

Required profile

• High school diploma or GED
• Security license and previous youth-based, school or community center security experience
• Previous experience with a diverse population
• Valid CPR/AED certification preferred
• Must pass fingerprint screening, background check, reference checks and physical with updated TB test
• Able to sit or stand for long periods, climb stairs and lift or move up to 50 lbs; short-notice work expected

Applicants apply online through the employer's career center with a resume and cover letter, and three professional references. Offers are made only after clearances are received.