Security Operations Manager

About the role

Allied Universal, a global security and facility services company, is hiring a Security Operations Manager in Aurora, Colorado. The manager is a central leader in delivering security services across client sites, overseeing frontline hiring, staffing, scheduling, training and operational compliance, and acting as a key support and escalation point for employees and clients.

Key responsibilities

• Select and place new security professionals, including first-line supervisors, and design career development and performance improvement plans
• Make initial job offers and job transfers, and maintain the weekly open post list and job openings
• Create and manage post schedules in WinTeam, keep positions staffed to contract requirements and manage overtime and a pool of flex personnel
• Review the weekly No Hours report with HR and dispose of employees on active status with no hours after 3 weeks
• Run weekly payroll, audit timekeeping records and handle final paychecks, bonuses and related matters such as unemployment and workers' compensation hearings
• Handle disciplinary and counseling sessions, initiate terminations and keep hiring, counseling and termination procedures consistent
• Maintain morale and low turnover, enforce post policies and train staff, possibly with field training staff

Required profile

• High school diploma or equivalent
• Current driver's license if driving a company or personal vehicle for business
• At least 3 years of leadership experience in a high-volume workforce environment, preferably in the protective service industry
• Experience building and developing teams, and basic understanding of budgeting and financial reporting
• Licensing may be required depending on state and local laws

Required skills

• Proficiency with web-based applications, Microsoft Office and BI Business Intelligence tools
• Preferred: college degree in criminal justice, business administration or a related field
• Preferred: experience with payroll, billing and scheduling, and certifications such as ASIS CPP

What we offer

• Salary of $61,913.96 per year
• Medical, dental, vision, life, AD&D, retirement and disability insurance
• Eight paid holidays, five sick days and four personal days
• Vacation accrues at 3.08 hours biweekly