Security Account Manager

About the role

Allied Universal, a security and facility services company, is hiring a Security Account Manager in Pennington, Alabama. The Account Manager leads daily security operations, guides and develops a team of security officers and supervisors, and acts as the main point of contact for clients to ensure their safety and well-being.

Key responsibilities

• Manage scheduling with AI-powered tools, meeting client contract hours while minimizing unbilled overtime
• Hire, coach and manage security officers and supervisors, overseeing payroll, performance and employee relations
• Serve as the primary client contact and handle escalated incidents and emergencies
• Oversee training, safety and site operational standards, and manage inventory of uniforms and equipment

Required profile

• High school diploma or equivalent; licensing may be required depending on state or local law
• Valid driver's license if driving a company or personal vehicle while on business
• At least two years of experience in business operations, security management or team supervision
• Experience leading a team and building positive client relationships
• Preferred: college degree in business administration or a law enforcement field, and experience in security, facility management or payroll/billing/scheduling

Required skills

• Knowledge of emergency preparedness, physical security protocols, risk assessments and law enforcement coordination
• Proficiency in web-based applications and Microsoft Office
• Preferred: knowledge of CCTV, access control and badge administration

What we offer

• Annual salary of $55,702.40
• Medical, dental, vision, life insurance, 401K and employee assistance programs
• Paid holidays, flexible PTO and vacation accrual