Sales Team Lead – US Market

About the role

Crystalia Glass is seeking a hands‑on Sales Team Lead to own end‑to‑end sales execution for the US market. You will manage a high‑volume inbound pipeline, drive team performance and ensure revenue growth in a remote, full‑time capacity.

Key responsibilities

• Own and optimise CRM and sales operations, including pipeline structure, lead lifecycle, data hygiene and inbound workflows.
• Lead, coach and develop a team of 5+ sales representatives, conducting regular performance reviews and recruiting new talent.
• Manage high‑volume inbound leads, ensuring rapid response, balanced workload and continuous optimisation of lead distribution.
• Maintain call quality standards, coach on objection handling, and develop supporting communication channels such as SMS and email.
• Analyse performance metrics (conversion rate, close rate, average deal value, speed to lead) and launch data‑driven initiatives to improve sales outcomes.

Required profile

• 7–10 years of sales experience with a strong record of revenue growth.
• At least 2 years of managerial experience leading sales teams of 5 or more.
• Fluent English with experience serving US‑based B2C, B2B or B2G clients.
• Hands‑on involvement in day‑to‑day sales operations and a data‑oriented mindset.

Required skills

• Proficiency with CRM systems (e.g., HubSpot or similar) for daily operations, reporting and pipeline control.
• Experience managing inbound, call‑based sales processes.
• Strong analytical abilities to interpret sales metrics and drive improvements.

What we offer

• Full‑time remote role (8:30 AM – 5:00 PM EST).
• Fixed salary plus performance‑based bonuses.
• Real ownership of the sales function in a scaling US business.
• Opportunity to work with an international team and prestigious US clients.