Sales Tax Manager

About the role

Howard Financial is an outsourced accounting and finance firm serving clients in Vacation Rental, Hospitality, Consumer & E-Commerce and Real Estate. It is looking for a Sales Tax Manager to own quality and delivery across sales, occupancy and lodging tax for a portfolio of U.S.-based clients. You will lead a small team, review their work, own the deadline calendar and act as the day-to-day point of contact for clients, reporting to the VP of Tax.

Key responsibilities

• Review filings prepared by the team, plus each client's monthly sales tax rollforward and proof
• Own written client communication using firm templates and lead client calls after ramp-up
• Own the sales tax deadline calendar and book of work, with zero missed filings
• Gather client data (POS/PMS exports), chase what is missing and keep the tax platform current so weekly client recaps are accurate
• Plan the team's week, set time estimates and ensure no one is overloaded
• Track time and margin by client, run a monthly scope and billing check and flag clients for repricing or out-of-scope work
• Confirm client registrations before first filings, manage notice responses and abatement requests
• Write and maintain sales tax SOPs and the new-client onboarding checklist, and flag upstream accounting issues to the industry VPs

Required profile

• 5+ years in indirect tax compliance, including at least 2 years in U.S. sales and use or lodging tax (VAT/GST and outsourcing or shared-service experience counts toward the total)
• 2+ years reviewing others' work
• Solid knowledge of short-term rental and lodging taxes across state, county, city and district levels, including marketplace facilitator rules
• Experience with post-Wayfair economic nexus and multi-state registrations
• Experience reconciling POS/PMS reports to the general ledger
• Professional written English and spoken English strong enough to lead client calls

Required skills

• Reconciling POS/PMS reports (Guesty, Cloudbeds or similar) to the GL
• Working knowledge of a property management system, with the ability to become proficient in Guesty within the first 4 weeks (tax setup, channel tax sync, tax ledger, remittance reports, trust accounting)

What we offer

• Competitive pay based on experience and a quarterly performance bonus
• Unlimited paid time off and 10 paid holidays per year
• 100% remote work with a global team
• Annual performance reviews and career growth opportunities