Sales Operations Analyst

About the role

KLA, which makes inspection tools and metrology systems for electronics manufacturing, is hiring a Sales Operations Analyst in Milpitas. The role supports business priorities by performing Business Operations activities for assigned divisions and regions, working closely with field and factory personnel and handling orders, bookings and quotes.

Key responsibilities

• Maintain a bookings snapshot report with weekly analysis of snapshot data
• Review sales orders in SAP for shipment holds, and review allocations, configuration issues and pricing as needed
• Generate and maintain Master Ops and Snapshot reports using advanced Excel skills
• Respond to inquiries about order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance
• Complete quarter-end close activities and commit concentrated support during peak periods such as the end of corporate fiscal periods
• Receive quote requests, changes, adjustments and cancellations, submit requests to Corporate OA for order processing, and support quotes, sales forecasts and shipments
• Work cross-functionally with Business Operations and other team members, and handle complex problems requiring careful analysis

Required profile

• Minimum qualification: 4-year degree or equivalent work experience in a Sales Ops environment supporting the Sales function internally
• Ability to work independently and self-motivated without daily direction
• Strong communication skills and ability to follow up with sales people
• Ability to work quickly in a fast-paced environment and to work within a global environment across cultures and time zones

Required skills

• Microsoft Excel
• SAP ECC and SAP CRM
• Preferred: MS Teams, SharePoint, Power BI reporting experience (training offered)
• Preferred: familiarity with Word, Power Query and the Caerus database

What we offer

• Base pay range of $62,200 to $91,200 annually
• Possible performance incentive programs and benefits such as medical, dental, vision, life insurance, 401(k) with company matching, ESPP, tuition reimbursement, EAP, paid time off and family care leave