Sales & Education Executive

About the role

The Sales & Education Executive will drive business development for Dior within the Chicago market, executing brand programs across open‑sell retailers such as Sephora and Ulta. The role focuses on achieving sales targets, managing customer relationship metrics, developing Dior Brand Ambassadors, and maintaining the Dior brand image at the store level through regular on‑site presence.

Key responsibilities

• Develop and execute a territory‑specific plan to exceed sales goals, aligning with brand strategy and focusing on revenue, market leadership, rank and penetration.
• Partner with the Area Manager to analyse market trends and the competitive landscape, prioritising actions that maximise business opportunities.
• Collaborate with retailer beauty advisors, store management and internal functions to enhance CRM performance, brand image, assortment and inventory.
• Maintain in‑depth knowledge of retailer CRM programmes and Dior.com initiatives to optimise the omni‑channel client experience.
• Ensure consistent 360° brand execution for product launches and visual merchandising.
• Create weekly, monthly and annual market strategies to support business priorities and events.
• Optimise Selling Specialist productivity through strategic staffing, expense reconciliation and in‑store spend within allocated budgets.
• Manage profitability and ROI, overseeing budget allocation and seeking incremental returns.
• Lead and develop Market Leads, Selling Specialists and freelancers, fostering a high‑performing team.

Required profile

• Proven experience in luxury beauty retail sales and business development.
• Strong ability to build and maintain relationships with retailer employees and brand ambassadors.
• Demonstrated track record of achieving and exceeding sales targets and CRM benchmarks.
• Experience collaborating with cross‑functional teams such as merchandising, education and events.
• Leadership capability to supervise and develop sales and education staff.

Required skills