Sales Associate / Client Service Associate – Wealth Management

About the role

The Sales Associate / Client Service Associate will deliver high‑touch client service and sales support to a Wealth Management team that serves executives, founders, private‑company owners, and high‑net‑worth individuals, with a focus on biotech and healthcare. The role blends client communication, operational coordination, and selective trading assistance.

Key responsibilities

• Act as the primary point of contact for client inquiries via phone and email, ensuring timely, professional, and compliant responses.
• Support Financial Advisors and Account Executives with day‑to‑day client service, sales activities, and operational tasks.
• Assist with client onboarding, account opening, KYC documentation, and ongoing account maintenance.
• Coordinate client service requests such as fund transfers, wires, ACH, account updates, and asset movements.
• Provide select trading support across equities, fixed income, options, and 10b5‑1 trading plans, maintaining accuracy and proper documentation.
• Prepare client‑facing materials including presentations, portfolio reviews, meeting books, and follow‑up notes.
• Support planning‑related workflows (estate, tax, cash‑flow modeling, insurance) and coordinate with internal partners.
• Identify and communicate potential sales, service, or planning opportunities to Financial Advisors.

Required profile

• Strong client‑service orientation with excellent interpersonal skills.
• Professional written and verbal communication, able to adjust tone for C‑suite and high‑net‑worth clients.
• Proactive, detail‑oriented, and comfortable handling complex financial information.
• Ability to work collaboratively across operations, compliance, trading, planning, and product teams.

Required skills

• Knowledge of wealth‑management processes, KYC, and compliance requirements.
• Familiarity with trading concepts such as equities, fixed income, options, and 10b5‑1 plans.
• Experience preparing client‑facing presentations and documentation.

What we offer

• Opportunity to work with sophisticated clients in the biotech and healthcare sectors.
• Exposure to a high‑performing Wealth Management team.
• Professional development and continuing‑education support.