Restaurant Assistant Manager

About the role

The Inn at Hastings Park, the only Relais & Châteaux property in the Boston area, is a luxury inn in Lexington, Massachusetts, offering 22 rooms, a seasonal menu at its Town Meeting Bistro and a Culinary Garden. It is looking for a full-time Assistant Manager to lead the dining room and front-of-house team.

Key responsibilities

• Develop the beverage program, including purchasing and inventory
• Train all front-of-house employees and oversee dining room staff
• Hire, interview, coach, plan, reward and discipline staff, and set the standard for positive communication with them
• Schedule front-of-house operations weekly and monitor staffing levels to ensure service standards and control labor costs
• Reconcile dining revenue daily, review and code invoices, and reconcile revenues and payroll against budget and forecast
• Plan budgets yearly, evaluate results and reforecast
• Keep dining areas clean and respond promptly to customer needs, soliciting feedback and improving service
• Develop strategies to raise average meal checks and run marketing, advertising and community relations programs
• Audit food, beverage and service offerings to maintain patron satisfaction

Required profile

• Minimum 3-5 years of management experience in restaurants or hotel food and beverage
• Strong knowledge of restaurant operations, food and beverage management
• Passion for exceptional guest service and attention to detail
• Excellent leadership, communication and organizational skills
• Ability to thrive in a fast-paced environment
• Knowledge of local food and beverage trends and a commitment to sustainability
• Flexible schedule, including weekends and holidays

Required skills

• Budgeting, financial analysis and inventory management
• Front-of-house management and training

What we offer

• Salary starting at $60,000
• Medical, vision and dental insurance
• 401K
• Discounts at other Relais & Châteaux properties worldwide
• Work/life balance