Resident Service Site Manager - LNG Facility

About the role

ABB is hiring a Resident Service Site Manager for a customer LNG facility in Cameron, Louisiana. Reporting to the Field Service Manager and working under the Systems Service Leader, the manager ensures ABB systems stay stable on site, with duties covering system optimization, emergency troubleshooting and maintenance of ABB Medium Voltage (MV) drives and motors. The role is full-time, onsite, Monday to Friday 8-hour shifts, and relocation within a 1.5-hour commute (Lake Charles, LA recommended) is required.

Key responsibilities

• Take ownership of the performance and reliability of ABB MV drives and motors installed at the facility
• Diagnose complex technical challenges and deliver effective, timely solutions
• Act as the main point of contact between the customer and ABB, leading maintenance and troubleshooting of ABB equipment
• Plan and execute maintenance strategies with the customer, including outage planning, and advise on spare parts, system improvements and long-term reliability
• Coach customer maintenance personnel on advanced medium voltage drive technologies and act as a trusted advisor
• Communicate with customers, vendors and all organizational levels, including senior management
• Deliver clear, high-quality service reports

Required profile

• Bachelor's degree in electrical, mechanical or technical engineering with at least 5 years of relevant experience
• Valid driver's license and authorization to work in the United States
• Ability to communicate with field technicians through to senior management
• Ability to obtain a Transportation Worker Identification Credential (TWIC)
• Preferred: previous site management experience

Required skills

• Preferred: experience with medium voltage drives and power electronics
• Preferred: knowledge of motors, transformers, switchgear and industrial communication protocols
• Preferred: ability to read electrical schematics, wiring diagrams, assembly drawings and technical documentation
• Ability to work safely around energized systems, at heights and in varying weather

What we offer

• Medical plans (PPO or high-deductible with HSA), dental, vision, life insurance and supplemental benefits
• Short and long term disability coverage
• 401(k) savings plan with company contributions and an Employee Stock Acquisition Plan
• 11 paid holidays and vacation for salaried exempt positions
• Parental leave of up to 6 weeks and an Employee Assistance Program