Resident Service Coordinator – The Clara

About the role

The Resident Service Coordinator supports prospective and current tenants at The Clara, ensuring a high‑quality living experience. You will act as the primary point of contact for resident inquiries, coordinate community activities, and assist property staff with day‑to‑day operations.

Key responsibilities

• Orient new residents, assist with utility set‑up, and manage package deliveries and claim reminders.
• Develop and publish the property newsletter featuring events, services, and advertisements.
• Handle resident issues such as neighbor disputes, maintenance requests, and general inquiries.
• Prepare incident reports and maintain accurate documentation per company standards.
• Schedule clubhouse rentals, manage contracts, collect fees, and ensure guest suites are ready for use.
• Process maintenance work orders, follow up with residents, and compile weekly maintenance reports.
• Inspect buildings and grounds for safety and cleanliness, reporting needed repairs.

Required profile

• Entry‑level candidates with relatable experience in resident services or property management.
• Ability to work a Saturday‑Wednesday schedule with no on‑call requirement.
• Physical ability to stand, walk, bend, climb ladders, and work both indoors and outdoors.

Required skills

• Familiarity with Yardi property‑management software (preferred).

What we offer

• Opportunity to grow within a leading global real‑estate platform.
• Engaging community environment with resident‑focused initiatives.