Remote Administrative Clerk

About the role

Ting Labs, which develops smart home technology solutions for detecting electrical hazards and improving fire prevention, is looking for an organized, detail-oriented Administrative Clerk to support its Fire Safety Team in a fully remote position. The role covers invoices, customer reimbursements, financial documentation and administrative records, and supports accurate reporting and efficient daily operations. The salary is $50,000-$55,000 per year.

Key responsibilities

• Review, process, organize and maintain contractor invoices and customer reimbursement requests, verifying details and investigating payment discrepancies.
• Update digital reporting systems with accurate financial and operational information and help prepare reports and presentations.
• Perform data entry and quality checks on documents.
• Manage emails, electronic files and documentation systems for the Fire Safety Team.
• Contact contractors and customers to obtain missing invoices, payment confirmations and supporting documents.
• Reconcile credit card transactions against contractor invoices and coordinate payment requests.
• Collaborate with the Finance Team to keep accounting records accurate.
• Communicate with internal teams, contractors and customers by phone, email, SMS, chat and video conference.

Required profile

• High school diploma or equivalent; further education or certification in Administrative Services, Business Administration or a related field is an advantage.
• Proven experience as an Administrative Clerk, Office Assistant or in a similar administrative role; remote work experience preferred.
• Ability to work independently, manage competing priorities and collaborate in a virtual environment.

Required skills

• Familiarity with invoice processing, reimbursement requests, basic accounting procedures and payment documentation.
• Proficiency in Microsoft Word, Excel and PowerPoint, and use of digital databases and reporting systems.
• Experience maintaining digital files and processing financial records.
• An advantage: experience coordinating with contractors or handling contractor invoices.

Applications are submitted through the online recruitment portal, with the application closing on 31 October 2026.